Top 50 UI/UX Design Interview Questions and Answers by IT Trainings Institute

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Introduction

Preparing for a UI/UX Design interview? This Top 50 UI/UX Design Interview Questions and Answers guide by IT Trainings Institute is your go-to resource for UI/UX interview preparation—featuring commonly asked questions and answers to help both beginners and experienced candidates succeed. If you’re looking to strengthen your fundamentals, check out our comprehensive UI/UX Design course to boost your knowledge and confidence.

So, let’s dive into this comprehensive collection of UI/UX Design Technical Interview Questions and Answers, carefully categorized by IT Trainings Institute to support your interview preparation journey:

UI/UX Design Interview Questions and Answers for Freshers

1. What is UI and UX design?

Answer:

  • UI (User Interface) Design focuses on the visual layout of a product (buttons, colors, typography, spacing).

  • UX (User Experience) Design focuses on how the user feels when interacting with the product (ease of use, navigation, satisfaction).

2. What is the UX design process?

Answer:
The UX design process typically includes:

  1. Research – Understand users and problems

  2. Define – Create user personas, journey maps

  3. Ideate – Brainstorm and sketch ideas

  4. Design – Build wireframes and prototypes

  5. Test – Gather feedback and improve

  6. Implement – Work with developers

  7. Evaluate – Track performance and iterate

3. What is the role of UX in a business?

Answer:
Good UX:

  • Increases user satisfaction and loyalty

  • Boosts conversion rates and sales

  • Reduces support and development costs

  • Builds a strong brand reputation
    It creates a win-win for both users and businesses.

4. What tools do you use for UI/UX design?

Answer:
Commonly used tools include:

  • Figma – Collaborative UI/UX design

  • Adobe XD – Prototyping and wireframing

  • Sketch – Mac-based design tool

  • InVision – Prototypes and user testing

  • Miro – Online whiteboard for collaboration

  • Balsamiq – Low-fidelity wireframes

  • Notion / Google Docs – Documentation and research

5. What is a wireframe?

Answer:
A wireframe is a low-fidelity blueprint or skeleton of a web or app page. It shows the basic layout and placement of elements without detailed design. It helps plan structure and flow before adding UI details.

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6. What is a prototype?

Answer:
A prototype is an interactive model of a product that simulates user interactions. It helps stakeholders and users test functionality, flow, and user experience before development begins.

7. What is a user persona?

Answer:
A user persona is a fictional character that represents your ideal customer. It includes:

  • Name, age, job, location

  • Goals and frustrations

  • Behaviors and preferences
    Personas help designers build for real needs, not assumptions.

8. What is user journey mapping?

Answer:
A user journey map is a visual representation of the user’s experience while using a product. It shows steps from start to end, including emotions, thoughts, and touchpoints. It helps identify pain points and opportunities for improvement.

9. What is usability testing?

Answer:
Usability testing is the process of observing users as they interact with a product or prototype. It helps identify:

  • Confusing elements

  • Navigation problems

  • Barriers to completing tasks
    Feedback from usability testing improves user satisfaction and performance.

10. What is the importance of accessibility in UX?

Answer:
Accessibility ensures that products are usable by people with disabilities (visual, hearing, motor, or cognitive). It includes:

  • Keyboard navigation

  • Screen reader support

  • Color contrast

  • Alt text for images
    Accessible design benefits everyone, not just disabled users.

11. What is Information Architecture (IA)?

Answer:

Information Architecture (IA) is the art and science of organizing and structuring content and functionality in a way that helps users find information and complete tasks. It focuses on labels, navigation, search systems, and how content is categorized to create a clear and intuitive user experience.

12. What are the principles of good UI design?

Answer:

Principles of good UI design include:

  • Clarity: Elements are easy to understand and use.
  • Consistency: Similar elements behave in similar ways.
  • Efficiency: Users can complete tasks quickly.
  • Aesthetics: Visually appealing and well-designed.
  • Feedback: The system responds to user actions.
  • Forgiveness: Users can easily recover from mistakes.

13. What is a sitemap?

Answer:

A sitemap is a visual or text-based diagram that represents the structure of a website or application. It shows how different pages or screens are connected and organized, providing a high-level overview of the product’s information architecture.

14. What is responsive design?

Answer:

Responsive design is an approach to web design that ensures a website or application’s layout and content adapt seamlessly to various screen sizes and devices (desktops, tablets, mobile phones). This provides an optimal viewing experience for users regardless of how they access the product.

15. What is heuristic evaluation?

Answer:

Heuristic evaluation is a usability inspection method where a small group of usability experts examine an interface and judge its compliance with recognized usability principles (heuristics). It helps identify usability problems early in the design process without the need for actual users.

16. What is the difference between low-fidelity and high-fidelity prototypes?

Answer:

  • Low-fidelity prototypes: Are basic, quick, and inexpensive representations (e.g., paper sketches, simple digital wireframes) that focus on functionality and flow without much visual detail.
  • High-fidelity prototypes: Are detailed, interactive models that closely resemble the final product, including visual design, animations, and advanced interactions, used for realistic testing.

17. What is a Design System?

Answer:

A Design System is a comprehensive set of standards, reusable components, and guidelines that help designers and developers build consistent and cohesive user interfaces across a product or suite of products. It includes UI components, style guides, and design principles.

18. Why is user research important in UX design?

Answer:

User research is important because it provides insights into user needs, behaviors, motivations, and pain points. It helps designers make informed decisions based on real user data, rather than assumptions, leading to more user-centric and effective designs.

19. What are some common user research methods?

Answer: Common user research methods include:

  • Interviews: One-on-one conversations to gather in-depth qualitative data.
  • Surveys/Questionnaires: To gather quantitative data from a larger audience.
  • Usability Testing: Observing users as they interact with a product.
  • Contextual Inquiry: Observing users in their natural environment.
  • Card Sorting: To understand how users categorize information.
  • Competitor Analysis: Evaluating competitor products.

20. What is A/B Testing in UI/UX?

Answer:

A/B testing (or split testing) in UI/UX involves comparing two versions of a design element (e.g., a button color, headline, or layout) to see which performs better with users. It’s used to make data-driven decisions to optimize user experience and conversion rates.

21. What is the difference between UX research and market research?

Answer:

  • UX Research: Focuses specifically on understanding user needs, behaviors, and motivations related to a product’s usability and experience.
  • Market Research: Focuses on understanding the broader market, including customer demographics, market trends, competitive landscape, and product demand.

22. What is Hick's Law in UI/UX?

Answer:

Hick’s Law states that the time it takes for a user to make a decision increases with the number of choices presented. In UI/UX design, it emphasizes the importance of minimizing options to simplify decision-making and improve user experience (e.g., fewer menu items, clear CTAs).

23. What is the role of empathy in UX design?

Answer:

Empathy is central to UX design because it means understanding and sharing the feelings of your users. By empathizing, designers can better identify user pain points, needs, and motivations, leading to designs that truly solve problems and create positive experiences.

24. How do you ensure a good visual hierarchy in your UI designs?

Answer: I ensure good visual hierarchy by:

  • Using variations in size for important elements.
  • Employing color and contrast to draw attention.
  • Utilizing typography (font size, weight, style) to differentiate text.
  • Applying spacing (white space) to group related items and separate unrelated ones.
  • Strategic placement of key elements.

25. What is a Minimum Viable Product (MVP) in the context of UX?

Answer:

An MVP is a product with just enough features to satisfy early customers and provide feedback for future product development. In UX, creating an MVP allows designers to test core assumptions and gather real user feedback early on, iterating based on validated learning before building out a full feature set.

26. What is micro-interaction? Give an example.

Answer:

A micro-interaction is a small, subtle moment within a product that provides feedback or accomplishes a single task. They enhance the user experience by making the interface more engaging and intuitive.

  • Example: The “like” animation on social media posts, a sound when you send an email, or the spinner indicating content is loading.

27. What is Gestalt psychology in UI/UX?

Answer:

Gestalt psychology is a set of principles that describe how humans perceive visual elements as a whole. In UI/UX, these principles (like proximity, similarity, closure, continuity) help designers create intuitive layouts by organizing elements in a way that matches how users naturally group and interpret visual information.

28. How do you approach designing for mobile vs. desktop?

Answer:

When designing for mobile vs. desktop, I consider:

  • Screen Size: Mobile requires more concise content and touch-friendly elements.
  • Input Method: Touch gestures for mobile vs. mouse/keyboard for desktop.
  • Context of Use: Mobile often means on-the-go, desktop for focused tasks.
  • Content Priority: Prioritizing essential content for smaller screens.
  • Performance: Optimizing images and assets for mobile network speeds.

29. What is a style guide in UI design?

Answer:

A style guide is a document that defines the visual and written standards for an interface. It covers details like color palettes, typography, iconography, button styles, form elements, and tone of voice. It ensures visual consistency and facilitates efficient collaboration among designers and developers.

30. How do you measure the success of a UX design?

Answer:

The success of a UX design can be measured using various metrics, including:

  • Conversion Rates: (e.g., purchases, sign-ups).
  • Task Success Rate: Percentage of users who complete a task successfully.
  • Time on Task: How long it takes users to complete a specific action.
  • Error Rate: Frequency of user errors.
  • User Satisfaction (NPS, SUS scores): Gauging user happiness.
  • Retention Rates: How many users return to the product.
  • Engagement Metrics: (e.g., frequency of use, features used).
  • Support Tickets: Reduction in user complaints or queries.

UI/UX Design Interview Questions and Answers for Experienced

31. How do you balance user needs, business goals, and technical constraints in your design process?

Answer: This is a core challenge for experienced designers. My approach involves a continuous dialogue and negotiation.

  • User Needs: I prioritize user research (qualitative and quantitative) to deeply understand pain points, behaviors, and motivations. User advocacy is paramount.
  • Business Goals: I actively engage with stakeholders from the outset to understand key performance indicators (KPIs), strategic objectives, and market opportunities. Design decisions are framed in terms of their business impact.
  • Technical Constraints: Early and continuous collaboration with engineering teams is crucial. I aim to understand technical feasibility, effort estimations, and existing infrastructure. This prevents costly reworks and ensures designs are implementable and scalable. The balance is achieved through iterative design, clear communication, data-driven decision-making, and sometimes, advocating for innovative solutions that push boundaries while managing expectations.

32. How do you lead or influence design decisions within a cross-functional team, especially when there are conflicting opinions?

Answer: Effective leadership in design isn’t just about creating good designs; it’s about guiding the team. I leverage data and user insights to ground discussions. When conflicts arise, I facilitate open dialogue, ensuring all perspectives are heard. I often create visual artifacts (e.g., comparative prototypes, impact/effort matrices) to help the team evaluate options objectively. My role is to articulate the user’s voice, connect design choices to business objectives, and ultimately drive consensus towards solutions that best serve both. If a strong disagreement persists, I’d escalate to a product owner or senior leadership with a clear recommendation based on data and well-reasoned arguments.

33. How do you define and measure the success of a UX design beyond basic metrics like task completion?

Answer: Beyond basic metrics, true UX success reflects a deeper impact on user behavior and business outcomes. I look at:

  • User Satisfaction & Delight: Measured through SUS (System Usability Scale), NPS (Net Promoter Score), qualitative feedback from user interviews, and sentiment analysis.
  • Retention & Engagement: How often users return, how long they stay, and how deeply they interact with the product’s features.
  • Efficiency & Productivity: For internal tools, this could be time saved on tasks or reduction in errors.
  • Brand Perception: How the design contributes to the overall perception of the brand (e.g., innovative, trustworthy, user-friendly).
  • Business Impact: Directly tying UX improvements to revenue, customer acquisition cost, customer lifetime value, or support costs. I believe in setting clear, measurable UX KPIs aligned with business goals at the project’s inception.

34. How do you incorporate quantitative data (analytics, A/B test results) with qualitative data (user interviews, usability testing) to inform your design decisions?

Answer: Both quantitative and qualitative data are essential; they tell different parts of the story.

  • Quantitative data helps identify what is happening (e.g., where users drop off, which features are used most). It provides scale and validates hypotheses.
  • Qualitative data helps understand why it’s happening (e.g., user motivations, frustrations, mental models). It provides rich context and uncovers unmet needs. I use quantitative data to pinpoint problem areas or opportunities, then employ qualitative methods to understand the root causes. Conversely, qualitative insights can lead to hypotheses that are then validated with A/B tests or analytics. This triangulation of data provides a holistic view and leads to more robust, user-centered solutions.

35. How do you stay updated with the latest UI/UX trends, technologies, and methodologies, and how do you decide which ones to adopt?

Answer: I actively engage with the design community through:

  • Reading: Industry blogs, research papers, design publications (e.g., Nielsen Norman Group, Smashing Magazine).
  • Conferences & Webinars: Attending and sometimes speaking at industry events.
  • Online Courses & Workshops: Continuously learning new tools and techniques.
  • Networking: Engaging with other designers on platforms like LinkedIn, Dribbble, or Behance.
  • Experimentation: Applying new concepts to personal projects or internal initiatives to test their viability. I evaluate new trends based on their potential to solve real user problems, improve efficiency, or align with business goals, rather than adopting them simply for novelty. I prioritize those that are well-supported by research or have demonstrated clear value in similar contexts.

36. How do you handle situations where a stakeholder insists on a design decision that goes against your user research findings or best practices?

Answer: This requires careful communication and diplomacy. My first step is to clearly articulate the user research findings and the potential risks of going against them, using data and examples. I present alternative solutions and explain the rationale behind my recommendations. If the stakeholder still insists, I’d try to understand their underlying concerns or objectives. Sometimes, a compromise can be found, or a small A/B test can be proposed to gather definitive data. In extreme cases where user experience is severely jeopardized, I would express my professional concern and document the decision, ensuring transparency and accountability.

37. How do you ensure your designs are inclusive and accessible to a diverse user base, including those with disabilities?

Answer: Accessibility is not an afterthought; it’s integrated throughout my design process.

  • Research: Including users with diverse abilities in research studies.
  • Guidelines: Adhering to Web Content Accessibility Guidelines (WCAG) and platform-specific guidelines (e.g., Apple’s HIG, Google’s Material Design).
  • Design Principles: Focusing on clear visual hierarchy, sufficient color contrast, keyboard navigability, meaningful alt text for images, and clear focus states.
  • Tools: Utilizing accessibility checkers, screen readers, and color contrast analyzers during design and testing.
  • Collaboration: Working closely with developers to ensure proper implementation of ARIA attributes and semantic HTML.
  • Testing: Conducting accessibility audits and involving users with disabilities in usability testing.

38. How do you approach the information architecture (IA) for a large, complex product or website?

Answer: For complex products, IA is foundational. My approach includes:

  • User Research: Understanding user mental models through card sorting, tree testing, and contextual inquiries.
  • Content Inventory & Audit: Mapping existing content and identifying gaps or redundancies.
  • Defining User Flows & Scenarios: Understanding how users will navigate to accomplish tasks.
  • Structuring & Labeling: Creating logical groupings and clear, concise labels based on user understanding, not internal jargon.
  • Navigation Design: Designing intuitive navigation systems (global, local, contextual).
  • Search Strategy: Considering search functionality and its integration with IA.
  • Iterative Testing: Continuously validating the IA with users through testing methods like tree testing or prototype testing. I aim to create a flexible and scalable IA that can evolve with the product.

39. How do you decide when to use a low-fidelity prototype versus a high-fidelity prototype, and what are the trade-offs?

Answer:

  • Low-fidelity (e.g., sketches, basic wireframes): Used early in the process for rapid iteration and testing core concepts, user flows, and information architecture.
    • Pros: Quick and inexpensive to create, easy to discard, encourages feedback on functionality over aesthetics.
    • Cons: Lacks visual detail, can be difficult for some stakeholders to envision the final product.
  • High-fidelity (e.g., interactive mockups, detailed prototypes): Used later for usability testing with a closer representation of the final product, testing interactions, and gathering detailed feedback on visual design.
    • Pros: Realistic user experience, provides accurate feedback on UI details, easier for stakeholders to grasp.
    • Cons: More time-consuming and expensive to create, harder to change drastically, can distract users with aesthetics if core functionality is flawed. The decision depends on the stage of the project, the type of feedback needed, and the target audience for the prototype.

40. How do you ensure seamless collaboration and handover with development teams?

Answer: Effective collaboration with developers is critical. I ensure:

  • Early Involvement: Bringing developers into the design process from the research and ideation phases to foster shared understanding and identify technical constraints early.
  • Clear Documentation: Providing detailed design specifications, redlines, interaction notes, and edge cases.
  • Design System Utilization: Leveraging a design system to ensure consistency and provide developers with ready-to-use components.
  • Regular Syncs: Scheduled meetings and ad-hoc communication to clarify designs, address implementation challenges, and review built features.
  • Proactive Communication: Anticipating potential technical hurdles and discussing them with developers.
  • Tools: Using collaboration tools like Figma, Zeplin, or Abstract for handoff and version control.
  • Feedback Loop: Treating developers as valuable partners, taking their feedback into account, and iterating together.

41. What are your thoughts on "design debt" and how do you manage it within a project?

Answer: Design debt refers to the accumulation of inconsistencies, usability issues, or suboptimal design choices made over time, often due to tight deadlines or prioritizing short-term gains. It can hinder future development and user experience. Management:

  • Identify & Document: Regularly conduct design audits to identify areas of debt.
  • Prioritize: Work with product and engineering to prioritize fixing critical debt that impacts user experience or development efficiency.
  • Integrate into Backlog: Add design debt items to the product backlog and treat them as legitimate tasks.
  • Advocate: Educate stakeholders on the long-term costs of accruing design debt.
  • Proactive Measures: Promote a strong design system, consistent design reviews, and continuous user testing to prevent future debt.

42. How do you approach designing for complex systems or enterprise applications where the user needs are highly specialized?

Answer: Designing for complex systems requires a deep dive into the domain.

  • Intensive User Research: This often involves ethnographic studies, contextual inquiry, and extensive interviews with domain experts and actual users to understand their workflows, terminology, and mental models.
  • System Mapping: Creating detailed user flows, process maps, and data models to understand the system’s intricacies.
  • Modular Design: Breaking down complex tasks into smaller, manageable chunks.
  • Progressive Disclosure: Presenting information and functionality only when needed to avoid overwhelming users.
  • Focus on Efficiency: Optimizing workflows for speed and accuracy, as power users value efficiency.
  • Customization & Personalization: Allowing users to tailor the interface to their specific needs where appropriate.
  • Robust Error Handling: Clear and helpful feedback when errors occur.
  • Continuous Feedback Loops: Engaging with users throughout the design and development lifecycle for iterative validation.

43. How do you foster a culture of user-centricity within a product team or organization?

Answer: Fostering user-centricity is an ongoing effort. I do this by:

  • Evangelizing User Research: Regularly sharing user stories, pain points, and successes across the team and with stakeholders.
  • Involving the Team: Inviting product managers, developers, and even executives to observe user research sessions.
  • Facilitating Workshops: Conducting design thinking workshops to collaboratively solve user problems.
  • Making Data Accessible: Creating dashboards or easily digestible reports of UX metrics.
  • Advocating for the User: Being the voice of the user in all product discussions.
  • Leading by Example: Consistently demonstrating user-centered design practices in my own work.
  • Celebrating Success: Highlighting how user-centric design has led to positive outcomes.

44. How do you approach innovation in your designs while ensuring usability and feasibility?

Answer: Innovation is about pushing boundaries, but it must be grounded in user needs and practical constraints.

  • Deep Understanding of User Problems: True innovation often comes from solving fundamental user pain points in novel ways.
  • Exploratory Research: Staying abreast of emerging technologies and design patterns.
  • Brainstorming & Ideation: Encouraging diverse ideas, including “blue sky” thinking, without initial judgment.
  • Rapid Prototyping & Testing: Quickly validating innovative concepts with users to assess usability and desirability early on.
  • Technical Feasibility Checks: Collaborating with engineering to understand technical implications and potential implementation challenges.
  • Iterative Refinement: Taking innovative ideas and systematically refining them to ensure they are both usable and feasible for the target audience and technology.

45. What is your philosophy on design tools? Do you have a preferred tool, and why?

Answer: My philosophy is that tools are enablers, not limitations. The most effective tool is the one that best facilitates collaboration, efficiency, and clarity for a given project.

  • Preferred Tool (e.g., Figma): I often prefer Figma due to its real-time collaborative capabilities, robust prototyping features, and ease of use for both designers and developers. This streamlines the workflow and fosters a shared understanding of the design.
  • Tool Flexibility: However, I am proficient in other tools like Adobe XD and Sketch and adapt my toolset based on team requirements, existing design systems, and project needs. The ability to quickly learn and adapt to new tools is crucial.

46. How do you approach stakeholder management and communication to ensure alignment throughout the design lifecycle?

Answer: Proactive and transparent communication is key.

  • Identify Stakeholders: Mapping out all key stakeholders and understanding their individual interests and levels of influence.
  • Early & Regular Engagement: Involving stakeholders from the project’s inception, not just at review points.
  • Tailored Communication: Adapting my communication style and level of detail based on the stakeholder’s role and technical understanding.
  • Visual Communication: Using visuals (wireframes, prototypes, journey maps) to convey ideas clearly and reduce ambiguity.
  • Setting Expectations: Clearly defining roles, responsibilities, and decision-making processes.
  • Reporting & Updates: Providing regular updates on progress, challenges, and insights, showing how design is contributing to business goals.
  • Active Listening: Genuinely listening to stakeholder feedback and concerns, and addressing them thoughtfully.

47. What are some of the biggest challenges facing UI/UX designers today, and how do you see the field evolving?

Answer: Challenges:

  • Increasing Complexity: Designing for more interconnected, multi-device, and AI-powered experiences.
  • Ethical Design: Addressing issues like dark patterns, data privacy, and addictive design.
  • AI Integration: Understanding how AI will augment or change the design process and user interactions.
  • Measuring ROI: Continuously proving the business value of UX in a data-driven world.
  • Talent Gap: Finding and retaining skilled UX professionals, particularly those with specialized knowledge (e.g., voice UI, VR/AR). Evolution:
  • Specialization: More designers specializing in specific areas like UX research, content strategy, AI UX, or service design.
  • AI as a Partner: AI tools assisting with design tasks (e.g., generative design, automated testing), freeing designers for higher-level strategic work.
  • Increased Focus on Ethics & Responsibility: Designers taking a more prominent role in advocating for ethical product development.
  • Broader Impact: UX principles extending beyond digital products to physical spaces, services, and organizational design.
  • XR/Immersive Experiences: The rise of VR, AR, and mixed reality will open new frontiers for UI/UX.

48. How do you approach designing for global audiences and ensuring cultural sensitivity in your designs?

Answer: Designing for global audiences requires careful consideration.

  • Cultural Research: Understanding cultural norms, preferences, symbolism, and communication styles.
  • Localization & Internationalization: Designing flexible layouts for different text lengths, date formats, currencies, and reading directions.
  • Color Meanings: Being aware of how colors are perceived differently across cultures.
  • Imagery & Iconography: Ensuring visuals are universally understood or culturally appropriate.
  • User Research in Target Markets: Conducting research with actual users from different regions to validate designs.
  • Accessibility Considerations: Recognizing that accessibility needs can also vary by region.
  • Avoiding Assumptions: Never assuming that what works in one culture will work in another.

49. How do you prioritize features and design elements when faced with limited resources or tight timelines?

Answer: Prioritization is a constant in design. I employ various frameworks and techniques:

  • Impact vs. Effort Matrix: A visual tool to weigh the potential user/business impact against the effort required for implementation.
  • User Needs & Pain Points: Prioritizing features that address the most critical user frustrations or deliver significant value.
  • Business Goals & KPIs: Aligning design efforts with core business objectives.
  • Technical Feasibility: Collaborating with engineering to understand technical dependencies and complexity.
  • MVP (Minimum Viable Product) Thinking: Identifying the core set of features needed to deliver initial value and iterate from there.
  • Roadmap Alignment: Ensuring design priorities align with the broader product roadmap. This often involves tough conversations with stakeholders and a data-driven approach to justify decisions.

50. How do you handle feedback from non-designers, especially when it's subjective or not directly actionable?

Answer: This is a common scenario. My approach is to:

  • Listen Actively & Empathize: Acknowledge their feedback and show that you understand their perspective, even if you don’t agree with the solution they’re proposing.
  • Ask “Why”: Dig deeper to understand the underlying concern or goal behind their subjective feedback. “That color doesn’t feel right” could mean “I’m worried it doesn’t align with our brand” or “I think it might be hard to read.”
  • Translate to User Needs/Business Goals: Frame their feedback in the context of user experience or business objectives. “I understand you think X, and my goal is to ensure users can complete Y task efficiently. Let’s look at the data on Z.”
  • Provide Design Rationale: Explain the reasoning behind your design choices using user research, best practices, and established principles.
  • Offer Alternatives: If their concern is valid, propose alternative solutions that address their point while maintaining good UX.
  • Educate Gently: Over time, by consistently linking design decisions to user data and impact, you can help non-designers develop a more objective lens for feedback.

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